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Flooring 101

What a Workmanship Warranty Should Actually Cover

"90-day warranty" sounds reassuring — but the number matters less than what's actually covered. Here's what to check before you rely on one.

A warranty period on a flooring quote is meant to be reassuring, but the number alone doesn't tell you much — a 90-day warranty that only covers workmanship defects is very different from one that also covers material issues, and the fine print matters more than the headline figure.

Here's what a genuinely useful workmanship warranty should include, and what's reasonable to expect it won't cover.

Understanding The Basics

What "workmanship warranty" actually means

A workmanship warranty covers defects arising from how the work was done — uneven sanding, poor adhesion, incomplete coverage, or a finish that fails prematurely due to application error. It's distinct from a material warranty (covering defects in the varnish or wood product itself) and from general wear, which no warranty covers.

The key question isn't just "how long," but "what specifically is included," since a short warranty with clear, useful coverage can be more valuable than a long one with vague terms.

Reasonable Expectations

What should and shouldn't be covered

IssueShould a Workmanship Warranty Cover It?
Finish peeling or bubbling from application errorYes
Uneven sheen or missed spotsYes
New scratches from normal use after handoverNo – general wear
Damage from a subsequent water eventNo – not a workmanship issue
Gaps reopening from normal humidity movementTypically no, unless installation-related
Typical Warranty Lengths in the Industry
No warranty offered
Avoid
30 days
Basic
90 days
Common, reasonable
6–12 months
Longer, check what's covered

Illustrative — length matters less than clarity of what's covered; confirm terms in writing regardless of duration.

Before You Sign

Questions worth asking about any warranty

  • "What specifically triggers a covered repair?" Get concrete examples, not just a general statement.
  • "Is this in writing, and does it survive if the company changes ownership?" A verbal promise isn't enforceable later.
  • "What's the process if I need to make a claim?" A clear, simple process is a good sign; a vague or difficult one is a red flag.
  • "Does normal wear void anything, or just fall outside scope?" Understanding this distinction avoids confusion later.

A warranty is only as good as the company standing behind it — a track record of honouring past claims (visible in reviews) is a better indicator than the warranty length printed on the quote.

Want to know exactly what's covered on your quote? WhatsApp us and we'll explain clearly.

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